Seminar paper from the year 2011 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 1,0, University of Applied Sciences Hof, course: Business English, language: English, abstract: The last two decades have witnessed an unprecedented flow of services toward Asia. India, in particular, appears to have been the chief beneficiary for qualified services. According to the A.T. Kearney Global Services Location Index, 2011, India ranks highest as offshoring destination. Given the immense poverty of a large percentage of the population, it seems worthwhile to inves-tigate how India managed to become a solicited provider for high-tech services. However, there are alternatives for investment. Other Asian nations court investors with lower prices and an improving quality. Among them is China that attempts to supersede India as most popular service offshoring destination. Where will be the back-office of the future?
Enables companies to discuss and organize offshoring IT work to India and the opportunity to industrialize the IT delivery chain allowing countering cost pressures. Offshoring is considered as a lifecycle and the book provides a practical framework for assessing the offshore readiness and conducting a lean provider selection process.
Author: Utkarsh Rai Publisher: Happy About ISBN: 160005062X Size: 36.24 MB Format: PDF, Docs View: 730
In this book, years of experiences and interactions with industry experts are drawn upon to suggest ways to set up and run an India operation. The author shares solutions to numerous day-to-day problems that managers in the parent offices face and describes the issues faced by managers in India, and their frustrations in dealing with their counterparts in the parent company.
Author: Paul Davies Publisher: Nicholas Brealey Publishing ISBN: 9781904838005 Size: 27.47 MB Format: PDF, ePub View: 5750
A global services revolution is taking the business world by storm, as India becomes the worldʼs back office provider. From call centers and claims processing to human resources, accounting and even legal operations, service jobs are migrating from the West to India by the thousand each year. Whether you are a Fortune 500 CEO or a project manager, a pharmaceutical researcher or leading your companyʼs business development efforts, the competitive edge India offers is key to transforming your business-responsibility and effectively-and not creating the market advantage you need to succeed. While cost reduction is often the initial goal of ʺoffshoring, ʺ Whatʼs This India Business? clearly demonstrates its real value: increased quality and greater effectiveness. Rich in examples and expert advice, this nuts-and-bolts guide shows what it takes to surge ahead of market trends, build a sustainable new business model, and unleash the power of Indian business people to gain an advantage for both your business and the international economy. This is a practical guide to a dynamic country of a billion people with a complex culture and vibrant business environment, offering proven strategies for working positively with Indian businesses. Paul Davies takes you behind the scene to show you how to select the right partner for your company from the myriad of Indian businesses that all seem to present a similar face to the west. He draws on his own experiences developing business partnerships in India to take you step-by-step through the planning and implementation stages, exposing the hidden costs and benefits, and carefully steering you away from the inherent dangers in offshoring.
Author: Paul Davies Publisher: Nicholas Brealey Publishing ISBN: 9781904838210 Size: 41.52 MB Format: PDF, Kindle View: 6429
In "What's this India Business?" Paul Davies reveals the secrets you need to take full advantage of the competitive edge that India can give your company. A major global services revolution is happening, and India is at the forefront.
Author: Mark Kobayashi-Hillary Publisher: Springer Science & Business Media ISBN: 9783540247944 Size: 58.26 MB Format: PDF, ePub, Docs View: 6733
Introduction to key background information on India, its culture and its history as well as its industry. Step-by-step guide through the whole outsourcing process. Guidance from leading managers and industry experts. Each chapter can be used as a primer on a particular subject. Updated information on companies and the Indian market.
Author: Reena Patel Publisher: Stanford University Press ISBN: 0804775508 Size: 21.83 MB Format: PDF View: 3713
Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization. Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work. Visit the author's website at http://www.working-the-nightshift.com and facebook group.
"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.